Morada Hotels

Effective Date: 01-NOV-2024
At Morada Hotels, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website moradahotels.com or make a reservation at our hotel.

Information We Collect

We collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, postal address, credit card details, and any other information provided during booking or inquiries.
  • Non-Personal Information: IP address, browser type, operating system, and browsing behavior on our website.

How We Use Your Information

We use your information for the following purposes:
  • To process reservations: We use your details to complete and manage your bookings and provide you with necessary customer service.
  • To improve our services: We analyze website usage and feedback to enhance your experience at Morada Hotels.
  • To communicate with you: We may send booking confirmations, promotional offers, or important information about your stay. You may opt out of marketing communications at any time.
  • For legal purposes: We may use or disclose your personal information when required by law or to protect the rights, property, and safety of Morada Hotels and others.
  • How We Protect Your Information

    We implement reasonable security measures to protect the personal information we collect from unauthorized access, alteration, or disclosure. This includes encryption technologies for payment processing and secure storage of personal data.

    However, please be aware that no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

    Sharing Your Information

    We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

    • Third-Party Service Providers: We may share your data with vendors who help us run our business, such as payment processors, email service providers, and hotel management systems.
    • Legal Authorities: If required by law or in response to legal proceedings, we may disclose your information to government authorities or other third parties as necessary.
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    Your Rights and Choices

    You have the following rights regarding your personal data:

    • Access: You may request access to the personal information we hold about you.
    • Correction: You may request that we correct any inaccurate or incomplete personal data.
    • Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
    • Opt-out of Marketing: You can unsubscribe from marketing communications by following the instructions in the emails or by contacting us directly.

    To exercise these rights or for any inquiries about your data, please contact us at:
    Email: info@moradahotels.com
    Phone:+234 818 660 4488 or +234 916 989 0105

    Children's Privacy

    Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

    Changes to This Privacy Policy

    Morada Hotels reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

    Governing Law

    This Privacy Policy is governed by the laws of Nigeria. Any disputes related to this policy will be resolved in accordance with Nigerian law.

    Contact Information: For questions or concerns about your privacy or this policy, please contact us at:
    Email: info@moradahotels.com
    Phone:+234 818 660 4488 or +234 916 989 0105